Shipping Policy
1. Worldwide Shipping Coverage
We support worldwide delivery for eligible orders placed through larkbeam.com, including the United States and other worldwide regions. Shipping availability may vary depending on the destination country or region, local carrier conditions, customs requirements, delivery restrictions, and applicable laws or regulations. Remote areas, islands, military addresses, restricted zones, or locations with limited courier access may require additional review. If your delivery address may be difficult to service, please contact us through support@larkbeam.com before placing your order.
2. Order Processing Time
Orders are generally processed within 1–4 business days after payment is successfully confirmed. Business days do not include weekends or public holidays. During peak seasons, promotional periods, stock checks, address verification, or unexpected operational delays, processing may take slightly longer.
3. Shipping Fees, Free Shipping, and Delivery Time
Shipping fees, free shipping eligibility, and estimated delivery times vary depending on the destination. The following information applies to eligible orders placed through larkbeam.com. Delivery times are estimates only and may be affected by customs clearance, carrier delays, remote locations, weather conditions, or local delivery issues.
| Shipping Region | Shipping Fee | Free Shipping | Estimated Delivery Time |
|---|---|---|---|
| United States | $5.99 | Free shipping on orders of $110.00 or more | Usually faster than other international regions, depending on the destination and carrier route |
| Other Worldwide Regions | $7.99 | No free shipping promotion currently available | May require additional transit time due to international logistics and customs processing |
4. Shipping Cost Calculation
Shipping fees, free shipping eligibility, and available delivery options are calculated based on the order amount, destination, and shipping information shown at checkout. If a shipping fee, free shipping threshold, or delivery option is displayed at checkout, that checkout information will apply to your order.
5. Tracking Your Order
After your order is shipped, tracking information will be sent to the email address provided at checkout. Tracking updates may take 48–72 hours to appear after shipment due to carrier scanning or system processing delays. You can also visit our Track Order page to check your order status.
6. Delivery Responsibility
Customers are responsible for providing a complete and accurate shipping address, including name, street address, apartment or unit number, city, postal code, country, and phone number where required. If a package cannot be delivered due to an incorrect address, refusal, failed delivery attempts, or an unclaimed parcel, additional shipping fees or deductions may apply.
7. Damaged or Problem Packages
Please inspect your package as soon as it is delivered. If your package arrives damaged, opened, missing items, or with visible shipping issues, please contact us within 48 hours after delivery through support@larkbeam.com. Please include your order number, clear photos of the item, photos of the packaging, the shipping label, and a brief description of the issue so we can review the case with the carrier.
8. Customs Duties, Taxes, and Import Fees
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other local charges depending on the destination country or region. These charges are generally the responsibility of the customer unless otherwise required by law. Customs processing may also affect delivery time, and delays caused by customs are outside our direct control.
9. Contact for Shipping Questions
If you have questions about shipping availability, delivery time, remote areas, damaged packages, tracking updates, customs issues, or address changes, please contact us through support@larkbeam.com. Please include your order number when contacting us so we can assist you more efficiently.